Services

Including Installation and Maintenance, Electrofone are proud to offer a large range of services including;

• Advice on your IT provision as a whole, not just on PBX provision
• Working demonstration of equipment at your own premises
• Visits to manufacturers demonstration facilities if appropriate
• Planning & project management of cabling/provision of lines or relocation of equipment
• Out of ours working at no additional cost
• Cabling
• Liaison with provider of lines or other contractors
• Trade in of existing redundant equipment
• User training   further system programming free for three months
• Under warranty repairs
• Call out repair service / regular site visits if required
• Out of hours service
• Disaster recovery, flood, fire or complete loss of PBX system
• Alternative call plans for cheaper telephone calls
• 0845, 0870, 0800, 090 special numbers
• Provision of analogue, ISDN2, ISDN30 and Broadband lines at reduced connection / rental charge
• Remote re-programming / fault finding
• Voip Lines. SIP Trunks.

Installation

Electrofone have supplied and installed telephones and all types of telecommunication systems to businesses throughout the South of England since 1986.

The installation process of the new and used equipment required commences with an initial free discussion and analysis of your present and future requirements.

Electrofone provide complete planning and project management of cabling and provision of lines and relocation of any existing equipment. Our Installation team liaise with the provider of the telephone line and any other contractors involved.

This comprehensive process enables our trained engineers to assess layout and user training requirements and to ensure ease of transition into the new system for your staff and customers.

Servicing/Maintenance

Electrofone offer an excellent service to all our customers, including staff training on all new systems and under warranty repairs.

Electrofone provide free telephone advice during the lifetime of the system provided, including remote access for fault diagnosis and reprogramming free within the first three months.

Additional services including Out of Hours Service at no additional cost, Call out Service and regular site visits for Maintenance if required.

System Relocation, Breakdown and Disaster Recovery are available to existing and new customers throughout the South of England.

Products Section

Electrofone can provide both New Equipment from recognized telecommunication manufacturing companies ( logo’s alongside ) and used telephone systems.

We also supply and install the following;

• Tannoy PA systems
• Dect cordless pbx systems
• ISDN30 / ISDN2 / Voice over IP systems ( VOIP)
• Fax Machines
• Conference Units
• Headsets
• Voip, Qsig and Voice Private Circuit inter-site facilities
• Voice mail and Auto Attendant
• ACD Call Centre / Sales Environments

Please contact our team to discuss a free initial consultation at your premises to look at and advise you about your present and future telecommunications requirements.